Web 2 Voice

Voice 2.0, VOIP, Social Media

Weekly Twitter:

  • @gabek from the posting: "environment with a start-up feel" – w/o the benefits of an actual startup in reply to gabek #
  • just talked to @findtoto making calls to help locate lost pets. GREAT idea for a service. Check them out: http://bit.ly/aQtah #
  • RT @dboucher: RT @dww84: Why I'd rather be punched in the testicles than call customer service: http://bit.ly/898rVo – Really funny! #
  • er..Ifbyphone is doing a focus group on Salesforce.com on Feb 11 – call (877) 602-0975 to qualify. $100 AMEX Gift Card to all participants. #
  • fbyphone is doing a focus group on Salesforce.com on Feb 11 – call (877) 602-0975 to qualify. $100 AMEX Gift Card to all participants. #
  • @ifbyphone had a big day yest. (we bought @CloudVox) I'm still processing the ramifications. 2010 willl be a stunning year for Voice 2.0 #
  • Cool short video. about call tracking with #ifbyphone :RT @ifbyphone: Check out Ifbyphone's new Call Tracking video: http://bit.ly/5v8prC #
  • Woot! RT @ifbyphone: Ifbyphone Acquires @cloudvox. http://bit.ly/7Kybuf @troyd & @lindvall, welcome to Ifbyphone! #itexpo #
  • "I never took the smile away from anybody's face." – Big Country #
  • RT @irvshapiro: #Ifbyphone finish 2009 with 330 percent revenue growth over 2008. Since 2007 we've built a biz the old way , with revenue. #

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Weekly Twitter:

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Weekly Twitter:

  • @ShawnaCoronado thanks for the mention! in reply to ShawnaCoronado #
  • interesting: RT @tmcnet: Panasonic Adds Skype Voice and Video Communications to VIERA HDTVs http://bit.ly/7CKvEh #ch696 #
  • RT Ifbyphone.com is growing – customer service isn't suffering http://post.ly/HbGx #
  • Hearing this John Lee Hooker lyric makes me think of Lovie Smith: "Boom boom boom boom, gonna shoot you right down" #
  • anyone know how to fix Thurnderbird mis-reporting unread counts on my Mac due to filters? #

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Weekly Twitter:

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Weekly Twitter:

  • amen! RT @aswath: I am tired of people calling G Voice, Ribbit, Jajah et. al. VoIP. Transport used by redirect intrcnnct carriers r 2dary #

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Weekly Twitter:

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Weekly Twitter:

  • @gabek I assumed British Telcom was releasing a new app. Heh in reply to gabek #
  • @jonhay92 @bradbiggs My first reaction to the news was "Wow the Trib got Brad Biggs" not "wow Biggs got a gig with the Trib." Great stuff #
  • Google Chrome for Mac: Speedy so far #

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Weekly Twitter:

  • cool: RT @voxeo: Tracking IM interaction with Google Analytics – http://bit.ly/6I0oab #
  • @iuffxguy maybe you should just move in reply to iuffxguy #
  • Dear Vanguard: If you give me a phone number to call for help in rolling over, hows about directing it to the rollover Dept? Not hard to do #
  • @esmevos:#sn09 why do we need telecom at all? Why do we need this central switch? Think of WiFi Direct as metaphor for how 2 connect #
  • to CBS Chicago, I say whut?: http://bit.ly/7y7zai #
  • just realizing how Cutler sounds very close to Custer #
  • this should fix it: RT @espnchicago: Source: Chicago Bears sign former Indianapolis Colts linebacker Cato June http://bit.ly/8Zact9 #
  • http://imgur.com/efw0t.jpg #
  • I just generated a #TweetCloud out of a year of my tweets. Top three words: voice, google, bulls – http://w33.us/3uln #

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It’s just packets

I work in the Voice 2.0 industry.  And one of the common themes is that voice is just packets (as voice connections start to use the Internet as opposed to traditional phone lines).  What I think that means is that it’s not the actual delivery of the call that matters anymore.  AT&T forever was selling phone lines and charging you for every minute you were on a call.  Well look here – you can get better features than what more carriers are providing for $1.66 a month.   The cost of calling is dropping to zero.  Now in order to survive, companies in this space need to deliver better value, not just a phone call.  They need to deliver applications, features, ease of use that will win in this market.  That’s pretty clear at this point.

But it’s not just about telephones.  This packet revolution is all about us.  Think about what the music industry was 10 years ago.  You bought all your music on a plastic disc that was made by a monopoly (heavily marked up), pressed, packaged, shipped, displayed and then sold.  Now?  You buy it on iTunes. The costs associated with those discs are gone.  The delivery of the product is super cheap.  And as artists figure out how to make money without the labels getting involved, the price of music will go down and down.

Want to watch a movie?  With pay per view, Hulu, Netflix, and any number of other sites, you can get the content delivered via the Internet.  TV shows are almost always available on the Internet one way or another.  So the cost of delivering the content to you is lower.  There is no middle man of DirecTV or Comcast that needs to take a cut.

In all these industries, the exciting companies are the ones adding value to the content.  My company, Ifbyphone,  for example, adds applications for businesses to use with their existing phone lines – be they VOIP or traditional land lines.  Companies like Pandora and HypeMachine add value to your listening experience.  In the video arena, the company I’m most excited about is Boxee.  They understand that the concept of a channel is dying. It is about delivering good content when you want it how you want it.  TV stations don’t do that.  They can’t do that. They don’t control the delivery to the audience.  They have to go through cable companies or satellite companies or AT&T, who *could* do that, but don’t.

I cannot wait for Boxee’s big Beta announcement next week.  I have a feeling they are going to really shake things up.  Hopefully that shake up includes a cheap desktop box that can share media from a local network source reliably.

But mark your calendars.  This is a huge shift in the most basic ways we live.  We live in exciting times.

Weekly Twitter:

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